2bdt's Privacy Policy

Section 01Introduction & Scope

2bdt is a safe and reliable online casino and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how 2bdt collects, processes, uses, stores, and protects users' personal information.

This Policy applies to our website (https://2bdt.lat) and all services provided through it. By continuing to use our platform, you agree to accept and abide by the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy is aligned with applicable data protection laws in Bangladesh and international best practices. We are deeply committed to the privacy of our users and protect your information using SSL encryption and other advanced security technologies.

Section 02Information We Collect

2bdt collects the following types of information. We only collect what is necessary to provide our services.

2.1 Registration & Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile phone number
• Email address
• Chosen username and password (stored in encrypted form)

2.2 Financial & Payment Information

• bKash, Nagad, Rocket, or Upay account number
• Transaction history — records of deposits and withdrawals
• Balance and bonus information

Important: We never store your mobile banking PIN or full password. Payment information is processed through the respective payment provider's own secure systems.

2.3 Gaming Activity Information

• Betting history and game logs
• Records of wins and losses
• Time spent on the platform and session information
• Bonuses and promotional offers used

2.4 Technical & Device Information

• IP address
• Device type, operating system, and browser version
• Session duration and login date and time (Bangladesh Standard Time)
• Information collected via cookies and similar tracking technologies

2.5 Communication Information

• Live chat message history
• Support tickets and email correspondence
• Complaints and feedback

Section 03Purpose of Data Collection & Legal Basis

2bdt uses your personal information for the following legitimate purposes:

3.1 Service Delivery & Operations

Your information is required for account creation, transaction processing, managing the gaming environment, and distributing bonuses. Accurate information is essential for properly managing 2bdt's welcome bonus and other promotional benefits.

3.2 Identity & Age Verification

2bdt is for users aged 21 and above only. Age verification and identity confirmation ensure the security of our platform and prevent misuse.

3.3 Security & Fraud Prevention

We analyze technical data to protect accounts, prevent unauthorized access, and detect suspicious activity.

3.4 Responsible Gaming Support

By monitoring users' gaming behavior, we can provide support when needed under our responsible gaming program. For more details, see our Responsible Gaming page.

3.5 Customer Support

Our 24/7 live chat and email support team needs access to your account information to resolve issues accurately and promptly.

3.6 Service Improvement & Personalization

By analyzing user preferences and behavior, we continuously improve 2bdt's services and user experience.

Section 04Data Storage & Security

2bdt applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes the following:

• SSL Encryption: All data transfers are protected by TLS protocol, which prevents data theft or tampering.
• Password Hashing: Your password is never stored directly; it is hashed using strong cryptographic algorithms.
• Access Controls: Only authorized personnel can access your information, and only to the extent necessary. All access is logged.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimization: We only collect what is strictly necessary for the service.

Data retention periods are determined by the type of service and legal obligations. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, or dispute resolution purposes.

Section 05Sharing Data with Third Parties

2bdt does not sell or rent your personal information. Data may be shared in the following limited circumstances:

5.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information required to process transactions. These providers are governed by their own privacy policies and are not permitted to use your information beyond their services.

5.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, NetEnt, and Microgaming receive a session token to operate games. They do not receive your full identity information.

5.3 Technology & Security Services

Trusted third-party service providers for fraud detection, cybersecurity, and cloud infrastructure management operate under data processing agreements.

5.4 Legal Obligations

Information may be provided where required to comply with applicable laws in Bangladesh, court orders, or lawful requests from authorities.

5.5 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, data may be transferred after notifying users in advance.

Section 06Cookies & Tracking Technologies

2bdt uses cookies and similar technologies to improve platform functionality, security, and user experience.

6.1 Types of Cookies

• Essential Cookies: The platform cannot function properly without these — they maintain login sessions and ensure security.
• Functional Cookies: Remember your preferences such as language and display settings.
• Analytics Cookies: Collect aggregated and anonymous data to help us understand how the platform is being used.
• Security Cookies: Used to detect fraudulent login attempts.

6.2 Cookie Controls

You can limit or block cookies from your browser settings. However, disabling essential cookies may affect some key features of the platform.

Section 07Your Rights

2bdt respects your rights over your personal information. You have the following rights:

7.1 Right to Access

You may request a copy of the personal information stored in your account at any time. We will provide it within a reasonable time after verification.

7.2 Right to Rectification

If your information contains any errors or is incomplete, please inform our support team. We will correct it within a reasonable time.

7.3 Right to Erasure

You may request to close your account and delete your personal information. However, certain data may need to be retained for a defined period due to legal obligations or dispute resolution requirements.

7.4 Right to Object to Processing

In certain circumstances, particularly regarding marketing communications, you may object to the processing of your information.

7.5 Right to Data Portability

You have the right to receive your account data in a structured and commonly used format.

To exercise these rights, contact our support team via live chat or by emailing [email protected].

Section 08Protection of Minors

2bdt strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect personal information from minors. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

Our age verification process helps enforce this policy. If you suspect that a minor is using our platform, please contact us.

Section 09Changes to This Policy

2bdt reserves the right to update this Privacy Policy from time to time. This Policy may be revised in response to an expansion of services, legal changes, or security improvements.

For any significant changes, we will:

• Send a notice to your registered email address;
• Display a notification on the platform;
• Update the "Last Updated" date at the top of this page.

Continuing to use the platform after changes have been made means you have accepted the new policy. If you do not agree to the changes, you may request to close your account.

Section 10Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the website

Our support team is able to assist in both Bengali and English. We are always attentive to your concerns and committed to responding quickly.